Strategic
partnerships
Global account strategy, customer relationships and business planning built on a deep understanding of the customer’s business.
Trust · Alignment · Long-term valueGlobal Key Account Manager
I connect commercial ambition with technical understanding to build lasting customer partnerships across international markets.

years in international B2B
business currently managed
production sites
customer manufacturing plants
01 / The perspective
Behind every account is a business with its own ambitions, pressures and possibilities.
I’m Joanna, a Global Key Account Manager with more than a decade of experience in strategic account management, international B2B sales and business development. My focus is FMCG and food packaging, with particular expertise in the ice cream sector.
I work at the intersection of commercial, technical and operational teams — connecting customer expectations with what procurement, R&D, NPI, operations, quality and supply chain can deliver together.
For me, the strongest partnerships create value beyond price.
02 / Where I contribute
From the first conversation to long-term growth, I bring the right people and perspectives together.
Global account strategy, customer relationships and business planning built on a deep understanding of the customer’s business.
Trust · Alignment · Long-term valueBusiness development and complex negotiations across pricing, volumes, tooling, investments and long-term cooperation models.
Opportunity · Negotiation · GrowthCross-functional projects that connect customer needs with new products, material choices and operational improvements.
Innovation · Optimisation · Delivery03 / Selected commercial work
A selection of packaging projects bringing commercial strategy, technical development and customer collaboration together.
Commercial coordination of the transition from hybrid PP+PAP to a recycled solution driven by PPWR requirements. The work brought together material approvals, testing, sub-supplier qualification and investment activities.
Commercial allocation and capacity planning, including coordination of the business case for new machine investment.
Business transfer from a competitor, followed by development and launch coordination for two products, including weight optimisation.
PPWR-driven product alignment, trials and technical approval, successfully unlocking sales.
Coordination of mould modification, testing and customer trials to improve the supply chain process.
04 / The journey
From direct customer relationships to global account management in international packaging.
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Direct sales, negotiations and customer relationships.05 / Start a conversation
Strategic partnerships, packaging innovation
or the next commercial opportunity.